CBC Capital Employee Assistance Fund

Whether you need help, want to give, or are simply looking to learn more, this page is your hub for applying, donating, and accessing helpful resources.

Start Your Application

If you're experiencing a qualifying hardship, you can begin your application here. The process is quick, confidential, and handled by Groundswell to ensure your privacy every step of the way. Click below to get started

Donate to the Fund

Hardship can happen to anyone, at any time. Your donation provides vital support to coworkers navigating difficult moments—whether it’s a personal emergency or an unforeseen disaster. Every gift helps someone take a step forward. Donations can be made via credit card or debit card, and are processed via Stripe.

All donations to the Fund at Groundswell Charitable Foundation are tax deductible in the U.S. Groundswell Charitable Foundation is a 501(c)(3) public charity with Tax ID 87-1530516.

Additional Resources

You may be eligible for additional help through community programs and government services. Explore these local and national resources for food, housing, emergency assistance, and more.

About the CBC Capital EAF fund

The CBC Employee Assistance Fund was established to support employees facing unexpected financial hardship due to personal crises or natural disasters. Whether it's a medical emergency, loss of a home, or another unforeseen event, the fund provides timely, confidential financial assistance to help individuals navigate challenging moments.

The fund is made possible through contributions from the company and generous donations from employees. Every gift—big or small—plays a role in providing critical support when it’s needed most.

For full information on the eligibility policy, visit: EAF Eligibility Policy

For full terms and conditions, visit: Terms Page

CBC Capital works with Groundswell, a third-party administrator, to review applications and distribute grants. Groundswell independently manages all aspects of the Fund, including accepting donations, reviewing grant applications objectively, and awarding and distributing grants. The sponsoring organization does not have access to individual applications or grant details unless an applicant expressly consents to share information under specific circumstances.

Frequently asked questions

What is the CBC Capital Employee Assistance Fund (EAF)?

The CBC Capital Employee Assistance Fund is a company-sponsored program that provides financial support to employees facing unexpected hardships, such as medical emergencies, natural disasters, or other personal crises.

Who is eligible to apply for assistance?

Eligibility is typically limited to active employees who meet specific criteria, such as length of service or employment status. Specific eligibility requirements are outlined in your company’s EAF guidelines, which can be found above.

What types of situations qualify for assistance?

Examples of qualifying hardships include:

  • Serious illness or injury
  • Loss of a primary residence due to fire, flood, or natural disaster
  • Death of a close family member
  • Domestic violence situations
  • Other unforeseen personal emergencies
How do I apply?

Eligible employees can apply through the secure online application form linked to on this page. The process is confidential and reviewed by Groundswell, a third-party administrator.

How much assistance can I receive?

Assistance amounts vary based on the nature of the hardship and available fund resources. Awards are typically structured as one-time grants and are not expected to be repaid.

Is the assistance taxable?

In most cases, grants made under the EAF are not considered taxable income. However, tax treatment may vary depending on your location and the specific nature of the grant. Consult a tax advisor for details.

Who reviews my application?

To protect your privacy, applications are reviewed by Groundswell, a third-party partner trained to assess requests objectively and discreetly.

How long does the process take?

Most applications are reviewed and processed within 5–10 business days, though timing may vary depending on the volume of requests and the urgency of the situation. Grants are typically distributed within 24 ours of review approval.

Can I donate to the EAF?

Yes! The CBC Capital EAF is supported by both CBC Capital and employee donations. You can contribute through one-time gifts or recurring contributions. A link to donate can be found above.

Is my application confidential?

Absolutely. All applications are handled confidentially, and personal information is only shared as necessary to process the request.