
Corporate social responsibility (CSR) programs are on the radar of most entrepreneurs and managers these days, if they aren’t already in use.
Like many other “extracurricular” activities for your company, though, CSR is easy to put off until you feel your team has the time and bandwidth to implement it. Costs, training, skepticism of the actual benefits—there are plenty of reasonable objections to CSR implementation.
The root of many of these objections, however, is the fear of the unknown. Being transparent about the time and effort required to launch CSR endeavors helps many business owners feel more at ease about such programs. We’ve tried to distill what we know about how to implement CSR and give you reasonable launch timelines, so you know what to expect.
CSR, or corporate social responsibility, is the principle that businesses have an obligation to look beyond their bottom lines and improve the lives of communities near and far. It involves engaging employees, clients, local populations, and stakeholders across the world. While CSR was originally synonymous with corporate philanthropy, it has expanded to include broader themes of social justice.
Common CSR programs include:
For this post, we'll focus on the Philanthropic CSR efforts. CSR software refers to digital platforms and tools (including native mobile apps) that make these programs easier and more efficient to manage. They can help employees track program participation, organize events, report data, match and distribute funds, consolidate paperwork, and so much more. For most companies, modern CSR programs are nearly impossible to manage without purpose-built software.
As much as we’d like to, it’s not feasible to give you a firm timeline on how long it will take your company to implement CSR programs. The amount of time you’ll need depends on a number of factors, including:
It often takes smaller companies 1–3 months for the comprehensive implementation of CSR programs. That includes planning, reviewing software options, selecting specific initiatives, onboarding employees, vetting potential nonprofit partners, and organizing the first CSR event.
For mid-sized and enterprise organizations, 6–12 months is typical for the full implementation timeline.from disvoery to alaunch. Publicly traded companies or those continually seeking outside funding might want to align their CSR programs with widely accepted reporting frameworks. As public awareness of your brand grows, it’s more important than ever to ensure your CSR initiatives hew to stated objectives.
So, why go through all this trouble in the first place?
It’s a reasonable question. After all, your company’s profit margins may be paper-thin as it is; why introduce something else that may not benefit your bottom line for a long time?
For one, implementing a public-facing CSR program can improve your company’s standing with consumers. Solid majorities of those polled say they’re more likely to do business with companies that care about their social impact. Many claim to be willing to pay more for products and services from socially conscious businesses.
CSR programs also benefit internal stakeholders. More than 73 percent of investors say they consider a company’s CSR and ESG profile before investing, and 90 percent of employees report feeling more motivated and inspired when they work for companies with a strong sense of purpose.
The challenges of CSR implementation are not unlike those you encounter when your company is starting a new venture or project. Bureaucratic inertia and unexpected delays are common, as are incomplete understandings of the resources (time, money) needed to start such programs. Legacy CSR software often contains hidden costs that reduce ROI and sour executives on the programs altogether.
Laying out your CSR goals and planning for contingencies can help program implementation go as efficiently as possible. Below are three considerations your team should address in the early phases to increase the overall chances of success.
If your company already has a CSR or HR representative, then you probably don’t need to select a program point person. Otherwise, it’s important to identify which executives and employees will be responsible—and ultimately accountable—for the CSR program’s implementation and success.
You’ll likely want multiple people on the CSR leadership team, and it’s also good to have a mix of rank-and-file employees, middle managers, and executives. In fact, you may want to err on the side of giving employees more responsibility, because grassroots CSR programs have a better chance of succeeding.
Another crucial detail to nail down in the planning phase is selecting specific initiatives. Plenty of companies start small-ish with their CSR endeavors and may only participate in volunteering events, for instance.
Regardless of the endeavors you want to get off the ground sooner rather than later, it’s good to think ahead about the full CSR regimen. If you want your company to offer grants later, it’s best to select a digital platform that supports such efforts.
Another way to phrase this question is, “Who, exactly, is the CSR program ultimately going to be for?”
If your company wants to distribute annual impact reports with troves of data, the governance structure should be highly structured. Companies that don’t need to present information to investors might only need basic reporting features.
Ultimately, the technology your team uses to carry out its CSR program will significantly affect the implementation timeline.
Legacy platforms that have big names and have been around for a while can seem enticing, but in our view, too many of them have features that are clunky to use, complicated to manage, and won't sync with other parts of their platforms. Their implementation timelines start at six months (and often take way longer) and their pricing is not for everyone. Clunky, unintuitive software will slow the process and frustrate employees.
Groundswell’s comprehensive, mobile and web-based software is designed to put companies on a glide path to easy CSR implementation.
With our platform, you can:
Best of all? Our platform has no hidden charges and the lowest distribution fees in the market.
Most meaningful programs take time to implement, and CSR programs are no exception. If you’re dreading the implementation process, though, know that a purpose-built, intuitive software exists to make CSR easy, impactful, and fun for companies of all sizes. And Groundswell has streamlined the process to make it as painless as possible. More intuitive programs, automations, and less integrations (no need to loop in your AP team!) makes for an easier implementation and launch, no matter your size.
Schedule a demo with us to see where we can take you.
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